Satisfaction Survey of Agency Services

Hillsdale County DHS
Location: Hillsdale

Updated: September 1, 2009

All survey data is anonymous. Some questions may allow multiple answers.

TOTAL NUMBER OF SURVEYS :  1

Family Race: 
0
   Black / African-American
1
   White / Caucasian
1
   Native American / American Indian
0
   Hispanic / Latino / Latina
0
   Asian American / Pacific Islander
0
   Chaldean / Arab-American
0
   Other
     
Marital Status:
0
   Single
1
   Married
0
   Divorced
0
   Live-Together Partner
0
   No Answer
     
Age:
0
   18 - 24
0
   25 - 34
1
   35 - 44
0
   45 - 54
0
   55+
0
   No Answer
     
Gender:
0
   Male
1
   Female
0
   No Answer
     
How many agencies have you had contact with?
0
   One
1
   Two
0
   Three
0
   Four
0
  

Five
0
   Six or more
0
   No Answer
     
What type of information were you seeking?
1
   Adoption
0
   Foster Care
1
   Foster-to-adopt
0
   Kinship
0
   Guardianship
0
   Step-parent adoption
0
   Training opportunities
0
   Orientation
0
   General information
0
   Other
     
Did this agency work with you in a prompt, courteous and professional manner?
0
   Yes
1
   No
0
   No Answer

Comments:

  • Had no intention of finding any matches for our family, updated homestudy several times. But {name withheld} never once approached us in six years with any children to place in our home. Even went so far as to deem our family unapproved for adoption. She later resinded that homestudy and was reprimanded for it
Was the information you received thorough and complete?
0
   Yes
1
   No
0
   No Answer

Comments:

  • Never received any information
Were you satisfied with the services the agency provided to you?
0
   Yes
1
   No
0
   No Answer

Comments:

  • They did nothing, nothing, nothing!!!!!
Were there barriers to your ability to become a foster or adoptive parent?
1
   Lack of response from the agency
0
   Fees associated with agency services too expensive
0
   Unable to get foster care license or Family Assessment complete in a timely manner (i.e., less than six months)
0
   No barriers
0
   No Answer
     
Where are you in the adoption / foster care process?
0
   Approved (Home study complete)
0
   Licensed Foster Family (Foster Care license complete)
1
   In-Process (Have agency / Home study not complete)
0
   Not yet working with an agency
0
   No Answer
     
Please tell us about the child or children you want to foster and/or adopt:
0
   Infant Adoption
0
   International Adoption
1
   Special Needs Adoption / Adoption from Foster Care
0
   Foster Care
0
   No Answer
   
0
   Younger than 6 years
1
   6 - 10 years
1
   11 - 13 years
0
   14 or older
0
   No Answer
   
0
   Black / African-American
0
   White / Caucasian
0
   Native American / American Indian
0
   Hispanic / Latino / Latina
0
   Asian American / Pacific Islander
0
   Chaldean / Arab-American
1
   Other
0
   Any Race / Doesn't Matter
0
   No Answer
   
1
   Having emotional / behavioral issues
1
   Having physical impairments
1
   Having developmental delays
1
   Having learning impairments
0
   No Answer
   
0
   Single child
0
   Sibling group
1
   Doesn't matter
0
   No Answer

Additional comments:

  • Although our experience with Hillsdale DHS was horendious. We were persiverent. We have adopted four children through private agencies and MICWA. We would like to adopt again if there is a child(ren) that want a great loving home and family. We inquired on Kaylee, a 12 year old girl, but as we do not have a completed homestudy we are not even being considered. Homestudies are time consuming and emotional for a family, and can be costly. They are only good for one year. We would be happy to go through this process if we are going to adopt a child. But after having completed several without so much as a call I will not put our children through that with no end results. I feel We have alot to offer as a family, and a great home, school and community to offer a child. The five girls we have adopted have thrived in our home. They have all exceeded any worker or therapists expectations. They only needed a family and place to call home. Four of our daughters have come from out of state, it's sad that MIchigan has no children that need a home.